The Best Reliable Service
Professional Maintenance Team
·Fujitec Elevator has a professional after-sales service and maintenance team. Under the technical training and guidance of experts of Japan, we also have formulated the sound user file management system and regular technical training system. Of the over 100 maintenance outlets throughout China, we have always been insisting on the considerate and all-day service platform to provide customers with timely, correct, and quality maintenance services around the clock throughout the year.
The professional customer managers of Fujitec get the users to have a specific understanding and control of the cost, and provide special business solutions.
Contracts to Users’ Satisfaction
On the basis of national standards, we formulate customized maintenance contracts according to customers’ actual demands.
The polling team, consisted of the chief engineer office and other related engineering departments as well as executive leaders, formulates the polling plan once every month for the projects managed by branch offices. Elevator Polling Confirmation Form is also formulated to evalsuate the current situation, machine room, waiting room, car, hoistway, the bottom pit, and management of elevators.
Emergency Treatment Mechanism
Someone is trapped in the car.
Water goes into the elevators.
Emergency treatment mechanism in case of earthquake
Regular Training for Engineering Staff
It is people who manufactures products and provides services, so Fujitec devotes itself to talent training, and to improving the skillful mastery of application, so as to, on the basis of wide learning and management study, win the trust of our customers and pursue the genuine harmony between “people” and “technology”.
Professional After-sales Service System
Intelligent Operation Management System of Elevator (PMC)
We apply PMC in every link of elevator after-sales service.
• Installation and Debugging
• Failure Treatment
• Technical Support
Unified installation and maintenance, as well as manufacturing standard above national standards are applied in the after-sales service of Fujitec elevators.
Application of Advanced Testing Tools
Apply advanced testing tools to guarantee the operating quality of elevators.
Computer flaw detector of MTC steel wire rope
Automatic laser vertical collimator
Speed governor tester of elevator
Carrying capacity tester of EVA-625 elevator
Expedite Communication Channel
Nationwide Customer Service Tel.: 4006-810-718
Customer Contact System
Regular Customer Return Visit
Parts Supply System of the Original Factory
• Parts Storerooms at Various Places
Nationwide Service Centers are equipped with sufficient maintenance parts of elevators and escalators.
• Standard Distribution from the Headquarters
Speedily deliver maintenance parts of elevators and escalators to various service bases, and further enhance the support to branch offices at various places to thoroughly maintain and manage the parts quality.
• Real-time Sharing System of Parts
Speedily meet various requirements from service bases throughout China and keep various kinds of parts. By virtue of the Internet, perfect huge parts information of different kinds in the nationwide service bases and real-time sharing and storerooms management system. In addition, the storerooms of the center apply “IT delivery and putting in system” to establish a support system for the timely delivery of parts.
Professional evalsuation and Improvement of Operating Efficiency
Analysis of Elevator Operating Traffic
Adding the Function of Operating in Rush Hours
Improvement of the Elevator Operating Function